Repair management software for labs and service centers
Manage tickets, quotes, customers and inventory for your repair shop in one cloud platform, with built-in e-invoicing. Start your free 30-day trial today.
The management software built for repair centers
Not a generic tool, but software built alongside the people who repair smartphones, tablets and computers every day.
Built for device repair shops
Fixh IT is designed for smartphone, tablet and computer repair centers: from a single technician to a multi-shop chain, every feature follows the real workflow of a repair lab.
Your whole workflow in one place
Repair tickets, job status, spare parts inventory, quotes, e-invoicing and electronic receipts: no more spreadsheets or disconnected tools.
Cloud-based, secure and always up to date
Encrypted data and daily backups on European servers, automatic updates included in every plan: access from any device, nothing to install.
Start with zero risk
Get a free 30-day trial with full access, no credit card required: pick the plan that fits only when you're ready.
FAQ
Can I delete my account?
It is not possible to delete an account with an active subscription. You will need to wait for it to expire. You can pause the service for 1 month in case of shop relocation or other unexpected events.
Can I change my subscription plan?
You can change your plan at any time. Upgrading takes effect immediately, while downgrading takes effect at the end of the current billing cycle without losing current plan features.
What payment methods do you accept?
We accept credit card, PayPal, bank transfer, SEPA direct debit and Stripe. You can choose and change your preferred payment method at any time from your account area.
Is there a trial period?
Yes, we offer a free 30-day trial with full access to all software features. No credit card required. At the end, choose the plan that best suits your needs.
Can I use the software offline?
Fixh IT Gest is designed to work online via the cloud. You can access your account from any device with an internet connection, including smartphones and tablets.
Can I use the software on multiple devices?
Yes, you can access your account from multiple devices. The number of simultaneous users depends on your chosen subscription plan. Each login automatically updates the device in use.
Can I manage multiple repair shops from one account?
Yes. The multi-shop dashboard lets you monitor repairs, sales, staff and inventory across all your locations from a single view.
Does Fixh IT handle electronic invoicing to the Italian Revenue Agency (SdI)?
Yes, Fixh IT generates and submits electronic invoices through the SdI exchange system, and can import invoices coming from other software.
Can my customers check their repair status online?
Yes, every customer gets a self-service portal to check repair status and download quotes, invoices, receipts and warranty certificates.
Can I print receipts and labels without installing printer drivers?
Yes, the built-in Print Agent sends receipts and barcode labels to supported printers over the network, with no driver installation needed.
Can I track devices by IMEI or serial number?
Yes, Fixh IT can automatically recognize devices via IMEI reading and lets you track products and spare parts by serial number.
Is there a marketplace to buy or sell spare parts with other repair shops?
Yes, the Fixh Marketplace lets repair shops publish listings, browse spare parts from other shops, and manage orders and messages in one place.
Can I send repairs I can't handle to another specialized workshop?
Yes, the Repair Hub lets you send repairs to specialized external labs or receive repairs from other shops, extending your workshop's capacity.
Does Fixh IT offer an API for custom integrations?
Yes, Fixh IT provides REST API keys so you can connect repairs, inventory and licensing data with your own tools or external systems.
Can I set up a loyalty program or discount vouchers?
Yes, Fixh IT includes a loyalty card and points system plus discount vouchers you can create and redeem directly at checkout.
What sales and repair reports does Fixh IT provide?
Fixh IT provides daily, monthly and yearly takings reports, plus shop and customer statistics to track your business performance.
Want to see everything Fixh IT can do? Visit our Help Center
